What Your Clients Assume Is Already Being Watched
Most clients believe their website and business email are being actively monitored for security issues. They expect someone to catch problems early, warn them before damage occurs, and explain what to do next — even if that monitoring isn't formally part of their plan.
In reality, many risks happen quietly and externally: leaked credentials, misconfigured DNS or email settings, exposed files, or background form abuse. When those issues eventually surface, clients don't ask who caused it — they ask why no one saw it coming.
The expectation gap is real. Visibility, not reaction, is what protects trust.